Case Study: TeleDimensions International, Inc. (TDI)
TeleDimensions International Tracks Millions Of Details Around The Globe
With Project Management Tool By Marine Software Solutions
TeleDimensions International, Inc. (TDI) provides a complete range of services for the supply and installation of audio, visual, broadcast, and multimedia systems aboard cruise ships and other large applications. The company serves clients around the globe from its offices in Florida, Ohio, and Finland.
The logistics involved in procuring, shipping and installing systems with literally thousands hundreds of small and large parts, while coordinating three offices on two continents are staggering. An enormous amount of organization is required, and as TDI grew, the challenge became overwhelming. That's when TDI's Managing Director, Craig Chamberlain turned to Marine Software Solutions.
"We used MSS to create a custom application from their Project Management Tool," Mr. Chamberlain said. "We might send millions of dollars worth of equipment and supplies to a ship, and this tool is incredibly useful. It manages requisition, purchase and disposition for items for every project. It keeps track of costs, logistics, vendors, where each piece goes on the ship, how much we need to bill, and so much more. And it interfaces perfectly with our purchasing system."
The fact that the MSS Project Management Tool is a network based application has additional benefits for TDI, which operates in an industry that's up and running 24/7. Any of TDI's people can view the tool day or night to check on the status of a project, to update information, or to do a myriad of tasks. In that respect, Project Management Tool is critical for communication. "We can now distribute real time information across the world." Mr. Chamberlain said. What's more, reports can be generated for just about any purpose.
Mr. Chamberlain went on to say "Project Management Tool has allowed us to streamline several functions. It's made our operation much more accurate, while eliminating many of the tedious tasks our people were doing." Creating labels, commercial invoices, and other forms of documentation are all handled seamlessly by the application.
The cruise industry is unique. Off the shelf software just doesn't provide all the functionality needed. TeleDimensions International's use of Project Management Tool is another example of a custom solution created by MSS that meets a customer's needs, makes their lives easier, and helps them earn greater profits.
Website: www.teledimensions.com